Contact us

For questions about the free IMEI check tool, report errors, privacy requests, or business inquiries — reach us using the options below. We typically reply within 1–3 business days.

Email

relock.net@gmail.com

Preferred for support and privacy requests.

What to include

  • Your question or issue (in English or Russian)
  • IMEI number (if related to a specific check)
  • Screenshot of the error (if any)
  • Date and time of the check

Response time

Monday – Friday, business hours (UTC+5, Tashkent).

We do not provide phone support for the free checker.

Before you write

Many answers are in our FAQ — how to find IMEI, what the report shows, and why a check might fail.

Privacy requests

To request access or deletion of your data, email relock.net@gmail.com with subject “Privacy request”. See our Privacy Policy.